Privacy Policy

Haymi Studio ("Haymi Studio," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, book an appointment, fill out a form, or communicate with us by phone, email or text message, and how we use and protect that information.

Information we collect

We may collect the following information when you provide it to us:

• Your name, email address and mobile phone number
• Appointment details, such as the services you book, dates and times, and stylist preferences
• Notes you share about your hair, such as color history or sensitivities
• Messages you send us through our website forms, email or text

We may also automatically collect basic technical information when you visit our website, such as your browser type, device type and pages visited, to help us keep the site working well.

How we use your information

• To schedule, confirm, remind you about and manage your appointments
• To respond to your questions and requests
• To send you text messages you have agreed to receive (see "Text messaging" below)
• To send occasional updates or offers, only if you have opted in
• To improve our services and website
• To comply with legal obligations

Text messaging (SMS)

If you provide your mobile number and consent to receive text messages from Haymi Studio, we will use your number to send messages related to your appointments and inquiries, such as booking confirmations, appointment reminders, rescheduling notices and replies to your questions. If you separately opt in to marketing messages, we may also send occasional promotions.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us using the details below. Consent to receive text messages is not a condition of any purchase.

How we share information

We do not sell, rent or trade your personal information. We share information only in these limited cases:

• Service providers who help us run our business, such as our online booking platform, messaging platform and website host. They may use your information only to provide services to us, and never for their own marketing.
• Legal requirements, when we are required to do so by law or to protect our rights, our clients or the public.

As stated above, mobile phone numbers and SMS opt-in data and consent are never shared with third parties for their marketing purposes.

Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can turn off cookies in your browser settings; some parts of the site may not work as well if you do.

Data security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep your information only as long as needed to provide our services, keep accurate business records and meet legal requirements.

Your choices

• You can opt out of text messages at any time by replying STOP.
• You can unsubscribe from marketing emails using the link in any email.
• You can ask us to access, correct or delete your personal information by contacting us.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Appointments for minors should be booked by a parent or guardian.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

If you have any questions about this Privacy Policy, please contact us:

Haymi Studio
Street address, Springfield, VA 22150
Phone: (571) 000-0000
Email: [email protected]